Back up your data
Settings → Data → Backup writes a timestamped JSON file and opens the share sheet. Keep a copy in your cloud drive or files app — it's the only backup that isn't tied to your device backup.
How can we help?
Slipstream Invoices is built by an independent developer — when you write in, you're talking directly to the person who made the app.
Email support
support-slipstream@jorrel.devTo help us help you, please include:
- Your device model and OS version (iOS or Android)
- The app version (shown at the bottom of Settings)
- What you were trying to do and what happened instead
- A screenshot or screen recording, if you can
Move to a new device
Export a backup on the old phone, AirDrop or save it, then on the new phone: Settings → Data → Restore and pick the file.
Export to CSV
From Settings or the Documents tab, export all documents to CSV for your accountant, BAS prep or your own records.
Contacts permission
The app uses your device's contact picker — it only ever sees the contact you select. Manage access in Settings → Privacy/Permissions → Contacts.
Frequently asked questions
Quick answers about Slipstream Invoices. Can't find what you're looking for? Head to the support page or email us directly.
Contact supportI lost my data or got a new phone — how do I restore it?
If you exported a backup: Settings → Data → Restore, then pick your invoices_backup JSON file. If you didn't export one, the app's data is included in your normal device backups (iCloud, Google backup, or a computer backup) — restoring your device from one brings it back. Without either, the data can't be recovered because nothing is stored on our side.
How do I export my invoices to a spreadsheet?
Settings → Data → Export to CSV (or the export button in the Documents tab) writes a CSV and opens the share sheet so you can save or send it anywhere.
The email button doesn't open my mail app
PDF email uses the system mail composer. If no mail account is set up, or you're using a third-party mail app, the app falls back to the standard share sheet — from there you can share the PDF via any app (Gmail, Outlook, Messages, AirDrop…).
Can I change my invoice numbering?
Yes. In Settings you can set the prefix and starting counter per document type (e.g. INV-0001 for invoices, QTE-0001 for quotes). Numbers are assigned automatically when a document is generated.
How do I get a refund?
Purchases are handled by Apple. Request a refund at reportaproblem.apple.com — Apple processes it under their standard App Store terms.
The app can't see my contacts
Slipstream only reads the contact you pick in the system contact picker. If the picker doesn't appear or shows nothing, check your device's Settings → Privacy/Permissions → Contacts → Slipstream Invoices and make sure access is allowed.